Terms & Conditions

ENVIROTRONICS TERMS AND CONDITIONS.

 

ENVIROTRONICS PRODUCT GRADING.

 

A-GRADE.

·          IN WORKING AND FUNCTIONAL CONDITION AND CORRECT OPERATING AND SOFTWARE LOADED.

·          MINIMAL TO NON COSMETIC DAMAGE.

·          NO SCREEN BURNS INCASE OF SCREENS.

·          NO FADING OF COLOURS

B-GRADE.

·          IN WORKING AND FUNCTIONAL CONDITION AND CORRECT OPERATING AND SOFTWARE LOADED.

·          SLIGHT TO MEDIUM COSMETIC DAMAGE.

·          MINIMAL TO NON SCREEN BURNS IN CASE OF SCREENS.

·          SLIGHT FADING OF COLOUR AND OR FADING OF KEYS IN CASE OF KEYBOARDS, MOUSE AND LAPTOP KEYBOARDS.

·          KNOW BATTERY DEFECT IN CASE OF LAPTOPS.

C-GRADE.

·          IN WORKING AND FUNCTIONAL CONDITION AND CORRECT OPERATING AND SOFTWARE LOADED.

·          COSMETIC DAMAGE OR DEFECTS.

·          SCREEN BURNS IN CASE OF SCREENS.

PRICING & PAYMENT.

 

Pricing Information.

 

·          All pricing located on our online store is not negotiable for both Dealers and End users.

·          All Quotations for equipment will be valid for 7 Days unless stated otherwise.

·          Bulk order pricing can be negotiated in writing.

·          Quote rejection fees may be implemented at any time by Envirotronics (PTY) Ltd. In writing.

·          Inspection Fees may be charged for repair services.

·          In the event of alleged faulty equipment that has been returned for testing and inspection found to be in correct working and advertised status an inspection fee may be charged.

·          Call out fees to be charged for any work or services rendered outside our  office premises.

·          Additional Delivery fees can be charged depending on locations and situations.

 

Payment Information.

·          Envirotronics (PTY) Ltd. currently accepts payments via Cash on collection, EFT, Cash Deposit, Visa & Master Card, Instant EFT and Bitcoin for all of our online store orders. If you’re paying via EFT, please note that the payment might only reflect within 72 hours.

·          Envirotronics (PTY) Ltd. currently accepts payments via Cash on collection or delivery, EFT and Cash Deposits for any other orders outside our online store. Please note that some of these payment methods might only reflect within 72 hours.

·          All Proof of Payments, regardless of purchases made on premises, orders or online orders to be mailed to info@envirotronics.co.za.

·          No stock to be released without payment made in full.

·          It is important to view stock availability on our store or to contact our offices for stock availability located on our price list before making payment.



Our Bank Account Details are as follows:

Bank: First National Bank
Account Name:
Envirotronics (PTY) Ltd.
Account Number: 62653699391
Branch: Woodbridge
Branch Code: 250655


WARRANTY

 

NEW & REFURBISHED EQUIPMENT WARRANTY TERMS

 

·          Refurbished equipment sold either on premises or via online store, whether collected, shipped or delivered, carry a strict 3 Month (90 Day) warranty unless otherwise stated.

·          New equipment sold either on premises or via online store, whether collected, shipped or deliver will carry a manufactures warranty that will be stated on invoice depending on manufactures terms and warranty duration.

·          It should hereby be noted by any and all customers, whether End-user or Dealer, should inspect all equipment, regardless of New or Refurbished, whether collected, shipped or delivered, immediately upon receiving equipment for any defects or faults and should be reported within 7 Days to either a sales representative or via info@envirotronics.co.za. 

·          Envirotronics (PTY) Ltd. will grant no cash or transferred refunds, for any reason what so ever.

·          Any returns or requested exchanges will firstly be inspected and resolved depending on discoveries made during inspection or communication regarding defects or unsatisfactory complaints.

·          Inspection will take 2 to 7 working days Envirotronics (PTY) Ltd. will not handle any immediate inspections or resolve any issues without proper inspections and investigations.

 

REPAIR WARRANTY TERMS.

 

·          All repairs carry a strict 3 month warranty.

·          No warranty under any circumstances for "Reflow" work whether stated in writing before hand or not.

·          Warranty on Board Level Repairs (BLR) only extends to repaired components that will be stated on invoice.

·          Warranty will only extend to repaired or replaced components as stated on invoice. Any other defects will be deemed as a new repair.

 

 

Exclusions for sold goods and repairs.

 

This warranty does not apply to defects arising from:

 

·          Normal wear and tear.

·          Suitability of the product for a particular purpose or use.

·          Third‐party products, such as software, whose warranty shall be delivered to the customer directly by the manufacturer or licensor of said products.

·          Causes not attributable to defects of manufacture and/or defects of material.

·          Product defects which do not cause a discrepancy between what is offered and what is delivered.

·          Replacement of parts, repair or attempt to repair the product by persons not authorized by Envirotronics (PTY) Ltd.

·          Lack of maintenance or service of the product in accordance with the indications in the instruction manual and or instructions given by Envirotronics (PTY) Ltd.

·          Accidents or negligence in use of the Product.

·          Abuse or improper use of the product or use other than normal domestic use, or not in accordance with the instruction manual or instructions given by Envirotronics (PTY) Ltd.

·          Bad connection of the product to other products.

·          Presence of sand, spills from liquid substances, water, burns or any foreign element inside the product.

·          Spikes or drops in voltage in the network or connection of the product to networks and or power adapters.

·          Damage caused by floods, earthquakes, fire, electrical storms, impacts, and/or incorrect transport.

·          If any Manufacturer serial number or service label has been eliminated, erased or changed

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